A proxy or VPN connection could also interfere with app download and installation on the Microsoft Store. With VPN and proxy servers disabled, try downloading from the Microsoft Store and check if it goes through.
In the Processes tab, select Microsoft Store and click the End task button at the bottom-right corner of the window. Reopen Microsoft Store and try downloading the app s again. The Microsoft Store may fail to process app downloads if your computer has incorrect date and time settings.
One more thing: scroll to the Synchronize your clock section and select the Sync now button. Return to the Microsoft Store and check if you can now download apps. So if your apps get stuck in the download queue, launch the File Explorer and confirm that you have enough storage space on your hard disk to accommodate the app s. If you have multiple hard drives connected to your computer, make sure you configure Windows to save new apps on the drive with sufficient storage space.
Microsoft Store generates and stores temporary files called Cache Data on your computer. These files help Microsoft Store perform faster on your computer.
However, when these files get corrupt, they sometimes cause the Microsoft Store to malfunction. Clear the Microsoft Store cache and check if that restore app downloads and installation. Close the Microsoft Store windows and type wsreset in the search box. Windows will launch the Microsoft Store automatically after clearing the cache.
Try downloading an app and check if it goes through. This entails signing out of your Microsoft account from the Microsoft Store app and signing back in. Click the profile icon at the top-right corner of the Microsoft Store app and select your account.
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Best eReaders. Best Gaming Monitors. Best Android Phones. Browse All News Articles. Xbox Virtual Museum. Windows 11 Emoji. GoDaddy Breach. TikTok Samsung TV. Spotify Shuffle Play Button. Windows 11 Performance. Edge Shopping Features. Spotify Lyrics. Windows 11 Mute Keyboard Shortcut. Find Downloaded Files on an iPhone. Use Your iPhone as a Webcam. Troubleshoot games: If you're having issues installing a game, see Troubleshoot game installations on Windows Repair or reset your apps: See Repair or Remove programs in Windows Select the app you want to reinstall, and then select Install.
If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch. If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store.
Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app.
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