For more solutions to fix the issues related to your phone or computer, such as Stuck in Android System Recovery , please visit our website and blog. Or if you have any other issues related to Android, comment in the section below and we will fix them for you. By Jihosoft Last updated on September 24th, Toggle navigation. Home current Store Products Resource Support. Error 1. Google Play Error The cache is a storage area that temporarily holds data so it can be quickly retrieved without needing to be reloaded.
This could solve your problem, and emptying it is easy. As mentioned earlier, if the issue isn't fixed by simply clearing the cache, you can try the other option called Clear storage. The steps are identical as given above, but this step erases quite a bit more. It sets the app back to square one and gets rid of your saved information, hopefully including whatever glitchy data was causing the problem. Remember, when you do this, your files, settings, accounts, databases, and other information will be erased.
You should make sure you have the log-in information for the account as it will be taken off the Google Play Store account.
Play Services is the mysterious background process that allows apps to communicate with different parts of your device, enabling them to sync, send push notifications, and so on. Doing this is easy. Another thing that may help is to download and install the latest version of Google Play Services and the Google Play Store.
The most current version of the software is likely to be the most stable, so it's useful to keep it updated. In case this option doesn't work, read our tutorial here for a detailed explanation on how to get the latest version. We're now coming to slightly more drastic solutions. If your Play Store app still isn't working, then you may need to refresh your Google account on your Android device. This will mean your Google account on your entire phone will be reset and not just in the Google Play Store.
Make sure you know the account s before you start this. Go to your Settings and tap Passwords Accounts. Now you need to tap the Google account you want to remove, then tap the menu icon three dots at the top right and tap Remove account. Do this for every Google account on your device. Now you need to re-enter your Google account. Go back into your Settings and tap on Account again. The only thing you should see is Add Account. If you see an account, then you forgot to remove one.
Tap Add Account and follow the on-screen steps to re-add your account. The steps above should confirm whether the issue lies with the Google Play system itself, but sometimes the problem can originate from a different, related app that can be interfering with the Play Store. First, check your disabled apps , and make sure that you enable Download Manager. You should also disable your VPN if you have one.
Many apps need other apps in order to function properly. This is especially true when you're dealing with system apps such as the Google Play Store.
If you recently disabled an app, that could be your problem. Luckily, this is easy to fix. Go into your Settings and Application manager or Apps and scroll to the bottom. This is where disabled apps end up. If you see any disabled services, just go into these and hit Enable, and see if that helps. Having a VPN is a great way to get all your favorite media outside your geographic location.
If you have a VPN enabled on your Android device, you should disable it. Go into your Settings and tap Network and internet. Check if you have enabled a VPN.
There is a chance that the Play Store will stop working if your download manager is disabled. If this is the case, the solution is simple. Note that this is no longer an option on devices running Android 10 and above.
Go into your Settings and tap either Apps or Application manager depending on your device. You should either see all of your apps, or you might have to choose All. From there, find Downloads or Download manager and hit this. You should be able to see if Download manager is disabled. If it is, then you'll see a button marked Enable.
Simply tap this button to switch Download manager back on. If all you see are buttons for Force Stop and Disable possibly grayed-out, as seen below , then Download manager is not disabled, and you can rule this possibility out. Now, we're getting to some more technical solutions that need to be done with care, so make sure you've tried the above methods first.
Now, if you've rooted your device, then we recommend deleting the file "hosts. If this doesn't work or if you don't want to root your phone, then return to the Play Store and uninstall previous updates. Finally, as a last resort, you can always perform a factory data reset on your smartphone. This will erase all your data, so make sure to back up first. For advanced users who have already rooted their device , open your root-privileged file explorer of choice.
Note: do not touch any of the other system files! Generally, when you have a problem with an app, you can just uninstall it and then reinstall it. If you know how to root your phone, then you surely know how to find an APK somewhere other than the Play Store. Basically, in preventing the Play Store download of popular apps, Google is just — intentionally or not — directing rooted users to third-party sources in search of unauthorized APKs. Google Play can now prevent rooted users from downloading certain apps It looks like the recent Netflix app block may not have been an isolated case.
Generally, there isn't anything you need to do on your side, since this error will solve itself after a few hours. The cause of the problem? An application signature concern. If you have developer knowledge, you can try to resolve it by signing the application again with the JDK tool 1.
If the error persists more than 48 hours, contact Google Support. If the problem persists, try downloading the app from the Play Store website. Now repeat the process above, but replace Google Play Store with Google Play Services at step two and then attempt your download again.
If that doesn't work, don't worry - the issue has now been resolved and a fix is being rolled out in the next version of the Play Store app. The download is impossible and the request is 'forbidden'. This usually happens when two Google accounts are used to buy applications on one device. Go the Google Play Store with the correct Google account. Uninstall the application in question. Try to get the app from Google Play again and tap the purchase button. Clear the proxy you have possibly set up, by going into the Settings , then choose Wireless and Networks or More networks and then Mobile Network.
You can always reinstate the proxy afterwards. Another solution would be to erase your entire search history, which you can do in the Play Store itself by choosing the Settings button.
Next, select Clear search history. Try creating a new Google account and using it for the Play Store instead. Go to the Google Play, and select the menu button again. Then select Accounts and choose the New Gmail account. Then reinstall the app. Apps cannot be downloaded. This particular error can occur if you've reset the Google account you used to register on your phone, if you've restored your device to its factory settings, or if you've registered a new account on your phone.
A classic clearing of the cache will hopefully do the trick. Downloading applications or updates is impossible. If you use a proxy, remember that it may cause problems with the operation of the Google Play Store. In Settings , find Apps or Application manager , then swipe to All.
Scroll down to Google Services and tap on Clear data and then Force stop. Do the same with the Google Play Store app and clear the cache from your internet browser. Remove your Google account by going to the Settings for your device, then Accounts and Google.
Hit Remove account. Reboot your Android and add the account once again. Next, in the Settings , go to Apps and swipe to All. Scroll down to Google Services , then click Clear data and finally Force stop. Here, select Clear data and then Force stop.
Do the same on the Google Play Store app. Note: If the problem is not solved, try deleting the Dalvik cache. To do this, enter the custom recovery mode only if you have root. This option applies to all users and can be done in recovery mode. Beware, it will wipe your data so make sure you have backed up everything you wish to keep. Delete data from Google Services Framework as well note: this will assign a new Google ID to your device, as if you had factory reset it, meaning your Google apps may temporarily act up afterward.
Clear out your Play Store data. Disable your SD card, if you have one. If your phone is rooted, you can delete the app's APK and reinstall it. The problem is that the cache of your device is full.
Delete unneeded applications and files. Restart your smartphone in recovery mode by pressing the volume down, power and home buttons for Samsung devices , or volume down and power for most other devices. This mode provides a few more options. Select Wipe cache partition by navigating between options with the volume rocker. Confirm using the power button. If you can't open the Google Play Store or perform downloads, then surely you have the error.
Once you have done this, go into Accounts and delete your Google Account. Then restart your phone, input and synchronize your Google account again, then let your phone sit for five minutes without touching it.
After these five minutes are over, the error should not bother you anymore. You need to find out what app has the same permissions as the one you're trying to install and uninstall the problem app.
To do this, find the APK file for the app you are trying to install and attempt to restore the app using a Lucky Patcher backup. The tool should present a window alerting you to which app is producing the conflict. This is the app you need to uninstall. This often occurs when downloading or updating an app. Errors and are similar and resolved in the same way. With problems downloading and installing the application, you must clear the cache and data of the Play Store app.
If that does not work, uninstall the updates. Return to the Play Store and try to install the app. If the problem persists, you probably have your app on an external card to transfer it to the internal memory. Then you can send it to the SD card once the application is installed. Here, select Clear data.
Switch from Wi-Fi to mobile network data services. Only do this if you are comfortable using up data on your mobile plan. There is simply no more space on your Android. Eliminate all unnecessary data, such as music, videos or large applications. Delete your Google account, restart your device and add your account back again in the app Settings. You could also try using an alternative account. Restart your device, open Google Play Store and try to download the app again. Try deleting the cache of the Google Play Store application.
As a last resort, remove your Google account, restart the device and enter it again. The download is impossible: error while syncing your Google account or insufficient cache memory.
Remove your Google account and delete any useless applications that are taking up space. Next, reboot your device in recovery mode.
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